There has been a lot of interaction between customers and businesses. Most customers now prefer drive-thrus to avoid crowds and physical contact with people with the new variant. It would help transform your restaurant post COVID-19, using new techniques such as drive-thru, pickup only, and ghost kitchens to enhance your business.
Drive-Thrus
As a commercial real estate owner, you need to find the necessary ways to keep up with the competition to thrive in these challenging times. You can reimagine your business using new techniques such as mobile ordering and drive-thrus, as being discussed. There is still a ton of opportunity you can grab and use to your advantage.
Drive-thru experience is preferably a circular opportunity for customers where services focus more on them. It will increase more after the post-Covid-19 era, where more customers would want to pull up. The best diners have enhanced their drive-thrus to allow face-to-face ordering using a credit card on a portable device. You can purchase your goods without touching anything. For this to be successful, you should also erect many handwashing stations.
You can also use drive-thru lanes where customers wait in their cars to be served. It would be best to extend your WiFi range for customers to sit with ease in their vehicles as they wait. It involves a checkpoint system where the customer journey is seamless from getting their order, paying, and picking it up at the end.
Pick-up Only and Mobile Payments
The most successful restaurant investment in the Covid-19 era has redeveloped its digital suites by enhancing their online sales avenues such as websites, mobile apps, loyalty programs, and partnering with delivery services. There has been an increase in new footprints, ample space by increasing floor plans, new pick up only windows, and smaller boxes.
The use of mobile payments also will increase the interaction and easy movement of consumers. The employees can take orders using on-mobile fast than any ordinary counter. The customer is more satisfied with the quality and fast service.
Ghost Kitchens
Ghost kitchens are now on the rise. You should embrace the off-premises food sales to decrease the number of people coming to your facility. Almost all restaurants have resorted to ghost kitchens to ease the way they interact with their customers. Creating a pickup only or a ghost kitchen restaurant requires you to follow a guided step to maximize your sales. The top tips that can help transform your restaurant post COVID-19 and stay successful in your investment include the following.
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Increasing your Inventory
To maximize cash flow, you need to stay lean and have daily inventory counts. Prioritize the most selling products to avoid spoilage. This would help in the times when demand is very uncertain, which would affect customer flow.
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Partnering with Vendors
Vendors are always vital to your business. In times when there are fewer transactions; you need to leverage vendors to increase profits. Negotiate your prices well with vendors to maximize profits and create a payment procedure before you start working together.
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Adapting Your Meal Menu
It would be best to simplify your menu to create a harmonious transition into the new techniques of selling your products. Your menu should be posted on your digital suites to avoid customer confusion before purchasing any order.
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Checking Your Profit Management
Do not work blindly. It would help to ensure that your menu package will earn you profit and increase your sales. Give quality services and retain your customers for the most extended period. Plate costs keep changing due to the dynamic economy. Make your customers aware and offer your sales accordingly to avoid losses on your side and cries from your customers.
Conclusion
Increase your restaurant hygiene procedures and follow all the measures put up by governments to regulate the novel virus. When we would get back to pre-Covid-19 normalcy after this pandemic, is uncertain; and you must be flexible to keep up with the changes.
